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We do not have scripted call centres. You will never speak to a 'computer operator' but always to an insurance professional. The team has a wealth of experience and various interests giving a balanced and loyal team of experts. is run by insurance experts


Dip CII – General Claims Technician

Paul is a long experienced claims specialist and handles most of the claims. Paul is dedicated to ensuring all our clients claims are paid in full, in good time.

Paul loves his dogs and uses them to keep him fit.

Quotes. Cover. Advice. Queries.





Cert CII - Account Executive

Melanie has 15 years of insurance experience and uses this to give our Clients a high level professional service..

In her spare time Melanie competes at international level in the Lace City Chorus, singing Barbershop.


ACII - Chartered Insurance Broker

- Divisional Director

Lee is responsible for projects in the business along with having many existing clients which he services.

Lee follows his beloved Manchester United and enjoys going out on his mountain bike and the gym after work.


Senior Accounts Controller

Lisa has worked in the Insurance Industry for over 25 years, oversees the collection of money and ensures prompt payment to Insurers.

Lisa enjoys weekends away when her teenage boys allow it.




HR & Compliance Officer

Philippa has over 24 years experience in the insurance industry.

Philippa enjoys creative cooking and spending time with her family and friends.


Health and Safety


Tech IOSH - Risk Advisor

Simon is a highly experienced underwriter and broker with over 36 years experience in the insurance industry. He now heads up Cowens Risk Solutions, our Risk Management Division and is a member of IOSH.

Simon enjoys walking, climbing, scrambling cycling and has a keen interest in desktop publishing.


Other Account Executives you may deal with


ACII – Chartered Insurance Broker

–  Managing Director

Paul has overall responsibility for the whole business, trading relationships and looks after our larger clients.

Paul enjoys walks in the peak district, travelling and taking his son to cricket.




ACII – Chartered Insurance Broker

–  Peterborough Branch Manager

Robin runs the Peterborough Branch operation along with servicing a large portfolio of clients.

Robin has a young family so spends his free time trying to catch up on sleep. is a registered trading name of R A COWEN & PARTNERS LTD | Authorised and Regulated by the Financial Conduct Authority. Incorporated in England Registered No 1102951 | Head Office: Inbro House, Commercial Gate, Mansfield, Nottingham, NG18 1EU

Tel: 01623 649931 | Fax: 01623 633504 | Email


Account Executive

Paul has over 5 years experience in the insurance industry and is currently working to further his insurance qualifications.

In his free time Paul enjoys a casual round of golf, mountain biking and spending time with family.


Dip CII - Personal Lines Manager

Emma has been in insurance for 25 years and is experienced handling personal lines including Home, Travel and Residential insurance. She sets herself the highest standards and giving clients the best possible service is her top priority.

Emma loves decorating, DIY and with a 100 year old house, it’s an on-going project!


Cert CII - Divisional Manager

Larysa is the daughter of one of the founding members of the business working her way up the company the hard way.

Larysa loves her holidays and shopping, best combined!


Cert CII - Account Handler

Bringing 8 years insurance experience into the team and a sunny nature, Candice is a great addition to

In her free time Candice enjoys reading and walking in the Matlock area.


Cert CII - Assistant Divisional Manager

Rebecca has 13 years experience in insurance, starting off in Personal Lines and for the last 9 years has worked in both SME and corporate business insurance.

When she is not spending time with her son Oscar she is a regular passenger on her fiances motor bike.


Cert CII - Senior Account Handler

Clare is the most easy going member of the team, always there to lend a hand. She has been in insurance for the last 13 years.

Clare’s main interest outside work is her children Isla and giggly baby.


Account Handler

David has 6 years prior insurance experience selling both Personal Lines and SME commercial policies and is currently on the way to his Cert CII.

In his free time David likes country walks, going to the gym and growing vegetables in his garden.

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